SHIPPING POLICY
SECTION 1 – OUR SHIPPING COMMITMENT
At Ezylo, we are committed to delivering high-quality products with a seamless and efficient shipping process. Once you place your order, we begin processing it immediately to ensure a timely delivery.
SECTION 2 – PROCESSING TIME
- All orders are processed within 24 hours after being placed.
- Processing does not include weekends or public holidays.
SECTION 3 – SHIPPING TIME
- Once processed, your order will be shipped according to the estimated delivery time mentioned on the product listing. Please note, delivery may vary by 1–2 days earlier or later due to certain factors.
- Possible reasons for delay include:
- Unexpected carrier or transit issues
- Customs clearance or local delivery disruptions
SECTION 4 – SHIPPING RATES
- Shipping rates are calculated based on your order total and shipping destination.
- The exact shipping cost will be displayed during checkout before you finalize your order.
SECTION 5 – ORDER TRACKING
- Once your order has been shipped, you will receive a confirmation email containing a tracking number.
- Use this tracking number to monitor the status of your shipment.
SECTION 6 – CUSTOMS AND IMPORT TAXES
- For orders shipped outside the US, customers are responsible for any customs duties, import taxes, or additional fees that may apply.
- Ezylo is not liable for any delays or charges resulting from customs clearance.
SECTION 7 – CONTACT INFORMATION
If you have any questions about our shipping or return policy, please feel free to contact us at official@ezylo.com